Many Sales Consultants are losing potential business because they are not effective in what they are doing over the phone or via email. Customers contact numerous dealerships and only those that have a proactive approach are successful in converting them into dealership visits. This course identifies what the most successful Sales Consultants do to improve their prospects and sales opportunities.
This program is a 1 day workshop that is designed for any Sales Consultant that may need to freshen up on their phone techniques or anyone newer to selling cars.
Topics covered include:
- The biggest mistake most Sales Consultants make over the phone and how to fix it
- What the best Sales Consultants do over the phone to give the customer a reason to come in
- How to respond to an email lead that actually works
- Prospecting strategies to increase sales opportunities