The Eight Step Consultative Sales Process

This program provides a detailed journey through the steps you need to take prospects from enquiry to loyal customer. Whether you are a new consultant or an experienced member of the team, you can benefit from the key messages and boost your results.

Course Content

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Lessons Status

1

Consultative Sales Process Module 1 Customer Enquiry

Module 1 Customer Enquiry Video

Module 1 Customer Enquiry In Depth

2

Consultative Sales Process Module 2 Customer Reception

Module 2 Customer Reception Video

Module 2 Customer Reception In Depth

3

Consultative Sales Process Module 3 Consultative Interview

Module 3 Consultative Interview Video

Module 3 Consultative Interview in Depth

4

Consultative Sales Process Module 4 Vehicle Presentation

Module 4 Vehicle Presentation Video

Module 4 Vehicle Presentation in Depth

5

Consultative Sales Process Module 5 Test Drive

Module 5 Test Drive Video

Module 5 Test Drive in Depth

6

Consultative Sales Process Module 6 Purchase Process

Module 6 Purchase Process Video

Module 6 Purchase Process in Depth

7

Consultative Sales Process Module 7 Delivery

Module 7 Delivery Video

Module 7 Delivery in Depth

8

Consultative Sales Process Module 8 Customer Follow Up

Module 8 Customer Follow Up Video

Module 8 Customer Follow Up in Depth

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