Dealer Principal Curriculum:

  • As well as access to all Manager and staff programs, the DP Curriculum includes:
  • Setting Strategic KPIs for all Departments
  • Managing the Managers – Creating an Effective Management Team
  • Keys to Long-Term Business Success
  • Personal Productivity & Time Management

Sales Managers CurriculumĀ includes:

  • Motivating Your Team For Better Results
  • Setting KPIs for Sales Consultants
  • Managing the Consultative Sales Process
  • Creating a Culture that creates Long-Term Customers
  • Maximizing Profit through Repeat & Referral Business
  • Keys to Successful Recruitment and Induction
  • Running an Effective Sales Meeting
  • Creating High Performance Sales Teams
  • Performance Appraisals – Giving Effective Feedback

Service Managers CurriculumĀ includes:

  • Motivating Your Team For Better Results
  • Setting KPIs for Service Advisors
  • Managing the Consultative Service Process
  • Creating a Culture that creates Long-Term Customers
  • Maximising Profit through Referral Business
  • Keys to Successful Recruitment and Induction
  • Running an Effective Service Meeting
  • Creating High Performance Service Teams
  • Performance Appraisals – Giving Effective Feedback
  • Attracting, Recruiting and Inducting High Performing People

Parts Managers CurriculumĀ includes:

  • Parts Manager Programs include:
  • Motivating Your Team For Better Results (4 modules)
  • Setting KPIs for Parts Consultants
  • Managing the Consultative Parts Process
  • Keys to Successful Recruitment and Induction
  • Running an Effective Parts Team Meeting
  • Creating High Performance Teams
  • Performance Appraisals – Giving Effective Feedback

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