Dealer Principal Curriculum:
- As well as access to all Manager and staff programs, the DP Curriculum includes:
- Setting Strategic KPIs for all Departments
- Managing the Managers – Creating an Effective Management Team
- Keys to Long-Term Business Success
- Personal Productivity & Time Management
Sales Managers CurriculumĀ includes:
- Motivating Your Team For Better Results
- Setting KPIs for Sales Consultants
- Managing the Consultative Sales Process
- Creating a Culture that creates Long-Term Customers
- Maximizing Profit through Repeat & Referral Business
- Keys to Successful Recruitment and Induction
- Running an Effective Sales Meeting
- Creating High Performance Sales Teams
- Performance Appraisals – Giving Effective Feedback
Service Managers CurriculumĀ includes:
- Motivating Your Team For Better Results
- Setting KPIs for Service Advisors
- Managing the Consultative Service Process
- Creating a Culture that creates Long-Term Customers
- Maximising Profit through Referral Business
- Keys to Successful Recruitment and Induction
- Running an Effective Service Meeting
- Creating High Performance Service Teams
- Performance Appraisals – Giving Effective Feedback
- Attracting, Recruiting and Inducting High Performing People
Parts Managers CurriculumĀ includes:
- Parts Manager Programs include:
- Motivating Your Team For Better Results (4 modules)
- Setting KPIs for Parts Consultants
- Managing the Consultative Parts Process
- Keys to Successful Recruitment and Induction
- Running an Effective Parts Team Meeting
- Creating High Performance Teams
- Performance Appraisals – Giving Effective Feedback
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